Frequently Asked Questions

Everything you need to know about bringing comfort to your home.

What is the typical shipping timeframe for furniture orders?

Standard delivery for in-stock items typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.

Do you offer fabric samples for sofas and chairs?

Yes, we provide complimentary swatches for our core fabric collections to help you choose the perfect texture and color for your space. You can order up to five samples through our product pages.

How do I track my order status?

Once your order ships, you will receive an email with a tracking number. You can also log into your AF Home account to view real-time updates on your delivery.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger purchases.

Are your wood products sustainably sourced?

At AF Home, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.